The Delivery Technician transports patient supplies or render services to Aveanna’s Medical Solutions customers. This position works primarily in a warehouse setting pulling and staging orders, loading delivery vehicles, putting away new deliveries and shipping out orders via FedEx.
Operates delivery vehicle to deliver medical supplies and completes equipment pick-ups in an assigned geographical area daily to patient’s homes, hospital or place of business, as directed by supervisor
Instructs patients on proper pump usage, delivery schedule, patient bill of rights and HIPAA compliance
Acts as a dispatch to delivery technicians on daily routes, off-cycle deliveries, and new patient set ups as needed
Prepares shipping materials in accordance with the FedEx shipping program
Responsible for overall pump maintenance including but not limited to pump cleaning, documentation and compliance inspections
Pulls and loads equipment and supplies for daily routes
Completes all reports, logs and paperwork as directed
Assists with patient concern resolution
General warehousing duties, including but not limited to stocking shelves, cleaning warehouse, and driving forklift to pull stock off racks
Takes on-call duties when scheduled, answering phones professionally, taking messages and resolving issues as necessary
This position has no direct supervisory responsibilities
This job operates in a warehouse environment.
Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Possible exposure to blood, bodily fluids and infectious diseases
Must be able to speak, write, read and understand English
Must be able to travel; company does not provide vehicles or transportation
Occasional lifting, carrying, pushing and pulling of 25 pounds
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position regularly requires long hours and occasional on call hours/weekend work as job duties demand
No overnight travel required. Maximum daily travel is within a radius of 2 hours from central Houston.
Required Education and Skills
High school diploma or GED required
Must have clean driving record; General Operators Class D or greater Driver's License
Ability to work under time restraints and pressure while maintaining accuracy and quality of work
Must possess a strong sense of urgency and attention to detail
Strong organization skills and problem-solving ability
Excellent communication skills both written and verbal
Proven ability to work independently at times and within a team
Demonstrated ability to prioritize multiple tasks to meet deadlines
Demonstrated ability to interact in a collaborative manner with other departments and teams
Ability to act with Aveanna’s Vision and Values of Team, Accountability, Aggressive Improvements, and Delivering Excellence
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.