Billing Supervisor

Billing Supervisor
Norcross, GA, United States
Job ID : R0008321
Job ID : R0008321

City: Norcross

State: GA

Zip: 30092

Description of Responsibilities

Providing leadership and oversight for Billing function within Revenue Cycle Management. Functions under the responsibility of Billing include submitting claims to the appropriate payors in a timely, compliant and accurate manner. The Billing Supervisor reports to the Billing Manager.


  • Oversee day-to-day operations of the billing team to ensure all claims are generated and submitted to the appropriate payors in an accurate, compliant and timely manner.
  • Ensure daily reconciliation of electronic claim files.
  • Work with payor representatives, vendors and other departments and locations to resolve outstanding billing issues as requested.
  • Validate claims for all elements of the appropriate billing form according to Aveanna and specific payor guidelines.
  • Ensure team maintains a daily focus on attaining productivity standards, recommending new approaches for enhancing performance and productivity when appropriate; assist management with the coordination of daily Billing operations.
  • Develop “super user” capabilities in Aveanna applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department.
  • Schedule and monitor staffing levels to ensure efficient operations and appropriate employee utilization.
  • Assist department management with employee meetings, budget preparation, strategic planning and expense control in areas assigned.
  • Assist with department policy and procedure revision/development.
  • Create a work environment for employees through team building, coaching, constructive feedback, work delegation, personal example and goal setting that encourages creativity, open dialogue on work issues, professional growth, and a consistent, high level of performance; encourage and support employee decision-making within his or her scope of responsibilities.
  • Work with department management to complete disciplinary action as required.
  • Work with department management to complete annual performance reviews for employees, provide timely feedback to employees and address performance/quality and training issues as appropriate.
  • Deliver positive patient experience.
  • Adhere to Aveanna organizational policies and procedures for relevant location and job scope.
  • Liaise appropriately with peers across the system.
  • Perform any special assignments as requested.

Minimum Qualifications 

  • High School Diploma or GED. Bachelor’s (or Associate’s) preferred.
  • Four (4) years of progressively responsible work experience required.
  • At least five (5) years of related Revenue Cycle experience, preferably within Billing.
  • At least three (3) years of supervisory experience preferred.
  • Certification with Healthcare Financial Management Association, or Certified Revenue Cycle Representative.
  • Clear understanding of the impact billing has on Revenue Cycle operations and financial performance.
  • Experience in managing projects involving the collaboration, motivation and cooperation of a wide variety of people with whom there is no direct reporting relationship. 
  • Excellent written, verbal communication and interpersonal skills.
  • Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
  • A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.
  • Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.  


Requisition ID: R0008321

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