Responsible for overall function of general office and reimbursement activities within the location.
Scope of Supervision:
Less than two employees
FLSA Status: Non-Exempt
Ensure telephone coverage for receiving telephone communication with referral sources, customers, clients and employees.
Preparation of weekly and bi-weekly payroll, as appropriate for Director review and signature.
Receives referrals, as needed, utilizing Company documentation obtaining initial information.
Receives and processes bills and invoices to Corporate Accounts Payable.
Management of inventory control of all office supplies, forms, etc. Prepares requisitions for supplies as appropriate.
Coordinate all patient information and process paperwork to Corporate Office for billing. Must be able to attend ENCORE system training at the Corporate Office.
Performs data entry of patient information into ENCORE system.
Maintains confidentiality of all Company information, including pricing, patient/employee records, etc.
Maintain patient information for billing purposes.
Maintain daily logs, as appropriate (ie. referral, call, etc.).
Obtain and maintain thorough training and experience a strong knowledge of basic payer guidelines and Company reimbursement standards.
Receives, opens, sorts and distributes mail.
Assist in Customer Service activities, ie. over-the-counter sales, proper handling of cash/credit receipts, imprest, etc.
Assist Director/Corporate Reimbursement Team in A/R management.
Works all appropriate ENCORE reports (unbilled, denials, stopped auths, etc)
Maintains imprest account.
Prepares correspondence, minutes, reports, etc as appropriate.
Prepares and sends specialized bills, as designated by the Reimbursement Department.
Maintains patient records.
Types letters, minutes, reports, etc.
Assists in HR process and maintains personnel files according to Company policy as well as state and federal regulation.
Other duties as assigned by supervisor.
Ability to file, perform accounting functions, maintain records, reimbursement knowledge, good typing and telemarketing.
One year general office experience.
High school diploma/equivalency.
Effective verbal and written communication skills.
Knowledge of basic computer skills and programs. (MS Office, Word, excel, etc.)
Frequent walking, climbing stairs.
Repeated or prolonged sitting, standing, bending, stooping, kneeling, or crouching.
Occasional lifting, carrying, pushing, or pulling, up to 25 lbs.
Occasional lifting, carrying, pushing, or pulling up to 50 lbs.
Must be able to see computer screen and hear telephone, sounds and alarms on equipment.
Must have sufficient strength and manual dexterity to safely operate equipment, including grasping and manipulating small objects.
Must be able to respond to emergency situations.
Must be able to function in a wide variety of environments which may involve exposure to communicable disease, latex, or other sources of allergic response and that cannot always be controlled by the employer.