Medical Records Clerk
Reports to: Director, Patient Care
The Medical Records Clerk serves as the first contact for Aveanna Medical Solutions. This position is responsible for managing incoming calls and providing excellent customer service to all visitors. Additionally, the Medical Records Clerk maintains patient files, distributes incoming faxes, and organizes incoming/outgoing mail for delivery. The Medical Records Clerk maintains an effective level of medical records filing expertise, as well as business literacy and knowledge about Aveanna’s culture and its competition.
This position has no direct supervisory responsibilities.
This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Flexible hours may also be needed when covering for work load on Eastern time and Central time zones (for example, 5:00 a.m. to 3:00 p.m., or 6:00 a.m. to 4:00 p.m.) This position regularly requires long hours and occasional weekend work as job duties demand.
No travel responsibilities.
Required Education and Experience
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requisition ID: R0008667