Billing Team Lead

Billing Team Lead
Norcross, GA, United States
Job ID : R0009038
Job ID : R0009038

City: Norcross

State: GA

Zip: 30092

Description of Responsibilities

Generating, reviewing and transmitting claims for hospital-based services to third-party payors.  Collaborating across Revenue Cycle departments to ensure billing edits and other up-front billing-related issues are resolved completely and efficiently, as well as acting as a leader to other team members. The Billing Team Lead reports to the Billing Manager.


  • Liaise appropriately with supervisor to communicate all obstacles, regulatory challenges and system deficiencies that the team faces.
  • Perform “special projects” per supervisor requests.
  • Maintain a clear understanding and working knowledge of all information systems required for job scope in order to best be equipped to consistently recognize and troubleshoot problems; assist other team members as necessary.
  • Adhere to Aveanna organizational policies and procedures for relevant location and job scope; ensure teams members are maintaining protocols as well.
  • Develop “super user” capabilities in Aveanna applications and all other related information systems, tools, technologies, and processes; assist other employees as needed to ensure all tools are fully utilized to create an efficient and effective department.
  • Identify trends in common claim edits and communicate findings to management.
  • Review, monitor, and complete hospital claims for all elements of the UB-04 billing form according to Aveanna and specific payor guidelines.
  • Transmit hospital claims to third-party payors both electronically and manually when necessary.
  • Work closely with Revenue Cycle management to ensure all related charge errors and billing edits are corrected and reported.
  • Strive to obtain first-time claim accuracy.
  • Ensure team maintains a daily focus on attaining productivity standards, recommending new approaches for enhancing performance and productivity when appropriate; assist management with the coordination of daily Billing operations.
  • Strive for positive patient experience.
  • Complete and/or attend mandatory training and education sessions within approved organizational guidelines and timeframes.
  • Other miscellaneous duties as assigned.

Minimum Qualifications 

  • High School Diploma or GED.
  • At least one (1) year of related healthcare Revenue Cycle experience, preferably with a focus in billing.
  • Clear understanding of the impact billing has on Revenue Cycle operations and financial performance.
  • Excellent written, verbal communication and interpersonal skills.
  • Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment.
  • Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality.
  • A demonstrated ability to use PC based office productivity tools (e.g. Microsoft Outlook, Microsoft Excel) as necessary; general computer skills necessary to work effectively in an office environment.


Requisition ID: R0009038

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