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Senior iCIMS/Workday Business Systems Analyst

Senior iCIMS/Workday Business Systems Analyst
Atlanta, GA, United States
Job ID : R0009039
Job ID : R0009039

City: Atlanta

State: GA

Zip: 30339

Job Title: Senior iCIMS/Workday Business Systems Analyst

Reports To: ­­Manager Back Office

SUMMARY:

Aveanna is seeking to add a new member to the Back Office team as we continue to grow and expand Workday throughout the organization.

As a Senior iCIMS/Workday Business Systems Analyst you will be responsible for day to day support within Workday. You will focus on Workday data transactions resolution and project support for 60% of your day and ICIMS support for 40% of your day. This individual serves as a functional and technical point of contact for all tier 3 Workday and tier 1-3 for iCIMS issues and respond to these issues through the ticketing system. Document system processes and procedures and assist in guiding and training the end users across the organization.

SENIOR ICIMS/WORKDAY BUSINESS SYSTEMS ANALYST RESPONSIBILITIES:

  • Responsible for researching Tier 3 type questions from the Aveanna Workday Help Desk. Partner with People Services/HRIS team members to work through associate issues that arise out of system use
  • Process transactions in Workday in support of assigned business units
  • Process improvement and providing solutions to process issues that occur (cancelling, rescinding, walking users through any Workday transaction issues that occur)
  • Provide production support for Workday
  • Develop functional test plans and user acceptance test plans and scenarios.
  • Coordinate functional and user acceptance testing by executing the testing strategy, scheduling resources and tracking test performance.
  • Perform data analysis to support evaluation of system defects or to develop requirements for new functionality; triage and troubleshoot complex user-reported system defects; assist in various system trouble shooting and balancing and correction efforts including analysis, verification and validation of issues and fixes.
  • Conduct impact analysis of technology changes on business processes and existing technology.
  • Facilitate collaborative system and data design sessions with the user community, technical architecture resources and development resources.
  • Assist in systems and business process support across multiple internal project (Strategic and Tactical Projects).
  • Coordinate activities including testing and production releases.
  • Work as a technical support and liaison to other IT business analyst to provide testing, support and feedback on enhancement requests and regular updates/releases; adhere to release schedules.
  • Provide analytical support for critical corporate strategic initiatives including business function support for system migrations and consolidations, significant business area process improvement projects and complex system installations.
  • Demonstrate a high level of subject matter expertise in functional area to bridge business requirements and IT solutions; provide technical direction and ensure compliance with best practice solutions.
  • Practice knowledge transfer and foster change management as the organization changes and new skills are required, focusing on team/individual development to be a valued contributor.

ICIMS RESPONSIBILITIES:

  • Provide production support/system administration duties for ICIMS
  • Provide position and requisition support
  • Liaison between ICIMS/HRIS and Back Office for integration related issues.
  • Create ICIMS dashboard & reports (trending analysis).
  • Generate integration error reports (report integration errors/issues to appropriate groups).
  • Proactively monitor the Workday to ICIMS integration.
  • Create and execute test plans, test data and test cases.
  • Upload necessary documentation to ICIMS.
  • Create ICIMS system audits
  • Assign security in ICIMS.

QUALIFICATIONS:

  • Bachelor’s degree in Information Technology, Human Resources, or related field
  • Working knowledge of Workday required
  • Participated in at least 2 ERP Implementations
  • At least 2 years’ experience with Workday HCM Transactions - with troubleshooting
  • At least 2 years’ experience with ICIMS reporting, security troubleshooting integration issues.
  • Experience in supporting internal HR clients, recruiters
  • Strong Excel and analytical skills
  • Outstanding customer service and interpersonal skills
  • Experience providing Tier 1, Tier2 and Tier 3 support
  • Ability to work at all levels of the organization
  • Demonstrated ability to work collaboratively in a team structure in a fast paced, environment
  • Must be able to multi-task with many initiatives in a complex system environment
  • Minimum of 10 years of experience in a business analytics role including: process definition, management and monitoring, release management, and requirement definition
  • Proven analytical/technical aptitude evidenced by 10 or more years of successful experience in a quantitative role
  • Excellent verbal and written communication skills
  • Coaching, Mentoring and Teaching skills
  • Teamwork-focused/collaborative work style
  • Demonstrated advanced ability to work successfully on medium and large projects
  • Problem solving skills evidenced by demonstrated results in past positions
  • Ability to work under tight deadlines and handle multiple/detail-oriented tasks
  • Ability to influence at all levels of the organization

#Aveanna

Requisition ID: R0009039

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